Q: Why am I having problems registering for an event?
A: First, be sure to register using a home computer to avoid firewalls. Second, be sure to match the billing information to the credit card you are using. (For example, if you enter your home address, but are using an employer provided credit card, your transaction cannot be processed.)


Q: Why can’t I access the Forums, Event Calendar or Resource Guide?
A: You must be logged in as a member to gain access to these sections.


Q: How much does it cost to become a member of the CWCC?
A: There is no charge for clinicians to become members of the CWCC. Institutions and Industry members may participate at various levels depending on their interest.


Q: What do I get by becoming a member of the CWCC?
A: The full description of member benefits can be found here.


Q: How do I manage / change my account information?
A: Once you have logged in, you should go to the Member Profile and edit your settings.


Q: Do you offer refunds to a clinician member who has registered but unable to attend?
A: Yes, within a certain period of time. Feel free to contact us for more information.


Q: Do you share my e-mail with any third parties?
A: No. We never sell or share your e-mail. By signing up with the CWCC, you can set your preferences on whether you receive any e-mails from the CWCC regarding upcoming events or announcements. You may also opt-out of a second type of announcement, which may come from third-party companies who want to make announcements about upcoming industry-sponsored events.


Q: If I opt-out of all e-mail newsletters, what is the benefit of giving you my e-mail address?
A: By signing up as a member, you will be able to access the member’s forum, the job board, and the member’s roster. These are only available to members.


Q: I do not like the login that was assigned to me. Can I change it?
A: You are not able to change it yourself, but you will be able to create another account with the login of your choice.


Q: How do I become involved in CWCC Events and Activities?
A: Please use the Contact Us form and let us know of your interest. We will contact you as soon as possible.